Contact Clubhouse Casino Support

Whether you have a question about your bonus, need help with a withdrawal, or want to report a technical issue, the Clubhouse Casino support team is available around the clock. Australian players can reach us any time of day or night, including weekends and public holidays. There is no ticket queue to wait in: our live chat connects you to a real agent in seconds.

Before reaching out, check the sections below to find the fastest route to an answer. Many common questions are resolved immediately through live chat, while account-specific matters such as verification queries are best sent via email so our team can review your documents securely.

Different types of queries are handled at different speeds. Here is what Australian players can typically expect:

For account verification queries, always include your full name, registered email address, and the type of document you have submitted. This allows our compliance team to locate your file immediately and avoid back-and-forth delays.

If your issue involves a payment, have your transaction ID ready before starting the chat. Our agents can trace deposits and withdrawals in real time once they have this reference number.

If you need to set deposit limits, activate a cooling-off period, or request self-exclusion, our support team will action your request immediately with no questions asked. These tools are available in your account dashboard at any time, but if you prefer to speak with someone directly, live chat and email both handle responsible gambling requests as a priority.

For independent support outside of Clubhouse Casino, Australian players can contact Gambling Help Online, a free and confidential service available 24/7 to anyone concerned about their gambling or that of someone they know.